Use Cases

Crisis Communication Skills Have Never Been More Vital

Navigating a company crisis requires employees to have specific communication skills that enable them to both protect the brand and empathize with customers. These skills largely determine whether a business will recover from a crisis.

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Use Cases
Leadership Can Be Learned

Great leaders are not born, they are developed. The best leaders have learned how to empower their team to succeed.

Agile Management Leadership Management Training

TED Talks
The Rhythm of Communication

In this TED talk, Uri Hasson(Princeton Neuroscience Institute) pulls back the curtain on what happens in the brain of a person telling a story and in the brain of a person listening to the same story. He and his team have used fMRI to measure what happens when a person tells a story and what happens when a person listens to that same story.

Cognition Communication Pursuing Mastery

Use Cases
Sharpen Communication Skills for the Best Customer Experience

Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.

Communication Skills Customer Experience Customer Service

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